Shipping FAQ

Shipping Information

Countries We Ship To

We currently ship to the following countries:

  • United States
  • Canada
  • Germany
  • France
  • United Kingdom
  • Singapore

Estimated Delivery Time

Delivery times vary depending on the destination. Below are the estimated shipping times (in business days):

  • United States: 8-16 business days
  • Canada: 7-15 business days
  • Germany: 7-15 business days
  • France: 6-15 business days
  • United Kingdom: 7~15 business days
  • Singapore: 10-17 business days
  • Maximum delivery time: Up to 25 business days

Order Processing Time

  • Orders are typically processed within 1-5 business days before shipping.
  • You will receive a tracking number via email once your order is shipped.

Tracking Your Order

  • Once your order is shipped, you can track it using the tracking number provided via email.
  • To track your package, visit 17Track and enter your tracking number.
  • Please note that tracking updates may take 1-3 business days to appear after shipment.

Lost or Missing Packages

  • If your package is lost in transit (before being marked as delivered), please contact us at contact@stylexyz.net as soon as possible.
  • We will work with the shipping carrier to investigate the issue and provide you with a resolution.
  • If the package is confirmed lost by the carrier, we may offer a replacement or refund depending on the circumstances.

Incorrect Shipping Address

  • It is the customer's responsibility to provide the correct shipping address at checkout.
  • If the wrong address is provided, we cannot guarantee redelivery or a refund.
  • If you realize you've entered an incorrect address, please contact contact@stylexyz.net as soon as possible.
  • If the order has already been shipped, we are unable to change the address or provide a refund.

Important Notes

  • Business days do not include weekends or public holidays.
  • Delays may occur due to customs, weather, or other unforeseen circumstances.
  • Shipping times are estimates and may vary depending on location and logistics.
  • We are not responsible for lost or stolen packages after they have been marked as delivered.

Countries We Do Not Ship To

At this time, we do not offer shipping to countries outside of the listed destinations above.

If you have any questions, feel free to contact our support team at contact@stylexyz.net.